You can download ChemDraw multiple times with the same account. I'd like to download ChemDraw onto more than one device. When this time comes, a notice will be distributed by email and displayed on the ChemDraw page. Each time the licence is renewed, you will need to update your activation code. My licence has expired or is going to expireĮach year in October/November, the University of Toronto site licence expires and needs to be renewed. If the issue requires you to send screenshots then this is the best option. You will usually receive a response by email within 48 hours. Wait times are usually quite short, and this is a great option for simple issues. Call Informatics Support using the US Toll free number.You have two options, both of which are available by visiting the Informatics Support Contact Page. You may be referred to the PerkinElmer Informatics Support. The code is the same for both PCs and Macs.Ĭontact your Chemistry Librarian first, as it the issue may be easily resolved. follow that down to the current version (usually the one at the top) and it will give you the activation code. If you login to the PerkinsElmer Flexnet Site where you downloaded the software, there is an ORDER HISTORY option on the right hand side menu. If so, please contact the PerkinsElmer Informatics Support for help. Occasionally, you may still experience issues when activating the software. If you were previously at another university where you had access to ChemDraw, you should be able to create a new login for the University of Toronto subscription using your new email address.

You can reset your password from the login page at. If you aren't able to find the answer to your question here, please contact Madeline Gerbig, Chemistry Librarian at forgot my password. You should be able to install ChemDraw without difficulty, but sometimes things happen! Check out the FAQs below for common problems and suggestions for troubleshooting.

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